Voice Solutions

Syringa Networks offers a full suite of Voice-Over-IP solutions that can be bundled with our Global SD-WAN services. Whether you need a Hosted PBX solution, SIP trunking or basic Analog line service you can choose the service that is the right fit for your business.

Cloud Voice

Syringa Networks Cloud Voice service is a hosted PBX solution that delivers a state-of-the-art phone system without the associated problems of hardware acquisition, CapEx financing, deployment and support. Our Cloud Voice service delivers Unified Communications (UC) features that allows your users to work, communicate and collaborate more effectively than ever before.

Cloud Voice Features:

• Unified messaging with voicemail retrieval via email, phone, or web portal.
• Single dial plan for the entire company, even with a geographically diverse office.
• Web browser access to a feature-rich end user web portal and admin portal.
• Simultaneously ring multiple devices or in a distinct order to reach you anywhere.
• Softphone support for laptops and cell phones using MaxUC software.
• Auto attendant functionality available with music on hold managed from the admin portal.

SIP Voice

Syringa Networks SIP Voice service offers a SIP trunking solution for customers who have invested in their own next-generation IP-PBX communication system. Delivered via a standard Ethernet hand-off, our SIP trunking service provides a scalable, flexible and cost-effective alternative to traditional voice services. In addition, our MetaSwitch switching platform is state-of-the-art and is certified to operate with all major manufacturers’ PBX equipment. Our SIP service also supports multi-site shared trunking and can be used as a SIP trunking backup solution.

PRI Voice

Syringa Networks PRI Voice service offers a standard Primary Rate Interface for customers who have invested in a legacy PBX communication system. Our PRI service is delivered via a standard PRI T1 hand-off and utilizes Voice-Over-IP technology to communicate with our MetaSwitch platform.  Whether you a need a single PRI or multiple PRI interfaces, Syringa Networks can provide you with a Primary Rate service with the voice features that you need.

PRI Voice Features:

• Standard PRI T1 hand-off, support for multiple PRIs.
• Up to 23 voice channels per Primary Rate Interface (PRI).
• Direct Inward Dial telephone numbers (DIDs).
• Advanced calling features such as a Caller ID and Call Forwarding.
• Significant cost savings versus standard voice trunks.

Analog Voice

Syringa Networks Analog Voice service offers standard analog POTS (Plain Old Telephone Service) lines for customers that have legacy Key Systems or PBXs that require analog trunking. With our Analog Voice service, we can provide up to 16 analog lines using an advanced voice router placed at the customer premise.  Our service supports Caller ID, call forwarding, call transfer and hunt group configurations to increase the efficiency of your business.